Hudson Valley, NY Review
Subject: Thanks for the Steiner Library move, and a documentary video Hi Todd, It has been a couple of weeks since our move--we have been quite busy in our new space since!--but I wanted to send a note to express our thanks for the excellent and professional work that you and the team from Arnoff performed. I have been involved in numerous library moves over the years, some on the scale of millions of books. With that background as context, I can say that Arnoff exceeded my expectations and performed at the highest level I have seen. The project management was always on point, you were thorough and accurate in your assessments and estimates, and you were very accommodating to changing conditions on the ground and in the timeline that we had no control over. Once the move began, it went off seamlessly. Your team clearly knew their business and handled the collection with great care and efficiency. The planning and execution of the move were flawless, from the construction of the shelving, to the temporary "sidewalks" to adapt to the hilly terrain, to the carts and equipment used to transport the books. The solution to use the front-loader crane to lift book carts out of the third floor barn doors and avoid the narrow stair case was inspired, not to mention impressive to watch in action. This collection is a great treasure to our community; you and the team from Arnoff gave us a move to be proud of. You have our deepest thanks.
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