Brand new self-storage units move-in ready starting November 1, 2024.
It was fantastic! Much easier than I thought it would be. (#12-there were no uniforms! so I didn't know how to answer)
Service was excellent throughout. Customer rep (Denise) was friendly, professional, and very responsive. Transport crew (Scott and gang) were well organized, efficient, and professional is all respects. They showed real ingenuity in getting our things into our Stockbridge house, which is quite old, with narrow passages and low ceilings.
It was very professional.
Excellent initial contact response from Patricia and sales rep Brian. Weak link in customer service coordinator with lack of communication. Movers were professional and hardworking however they left one box on the truck after unloading. We were contacted two days later, promised delivery of the box within a few days and it never happened. Had to call Arnoff back to resolve. Contents of box was not critical so not overly annoyed but follow up process needs improvement.
The process was fast and easy. The guys were helpful and made the experience so worth hiring movers.
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Everything went very smoothly. Guys were great.
Just a delivery of Treadmill but it went very smoothly. They notified me as promised and called when promised and delivered when promised. Very pleased!!! Keep up the good work!
Decided to use Arnoff for my daughters move from Fishkill to upstate NY. Excellent service from initial contact for quote to pick up and delivery of items. Very smooth and professional operation. Glad we chose Arnoff!!
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